Callback Scams: Why You Should Never Ring Back Unknown Numbers

This video explains how callback scams work, where a scammer leaves a missed call or a voice message urging you to phone back about a "problem" with a parcel, bank account or prize. You will see how to recognise warning signs such as pressure to act fast, unknown or foreign-looking numbers, and requests for codes, payments or personal details. The tutorial walks through safe steps on your phone: let unknown calls go to voicemail, block and report the number, and check any claim by contacting the real company through its official app or website. It also shows what to do if you already called back or shared information, including telling a trusted adult, changing passwords and contacting your bank or mobile provider.