Yearly report 2026
The problems families told us about, and how to keep your children away from them.
2
Reports received
2
Still happening
0
High or critical
1
Resolved
Most common problems
Account hacked2
Where it happens
Facebook2
Age of the children
Average age: 13.5
Up to 90
10 to 120
13 to 152
16 to 180
19 and over0
Reports by month
How to keep your children away from it
Advice for the problems reported most this year comes first.
Account hacked(2)
- Use a different long password for every account and turn on two-step verification.
- Never share codes sent by SMS or email, even with a friend.
- Do not log in from links in messages: type the address yourself.
Blackmail or sextortion
- Never send private photos or videos, even to someone you trust.
- If someone threatens you, do not pay and do not reply: save the messages and tell a parent or report it.
- Remember it is never your fault: the person threatening is the one doing wrong.
Cyberbullying
- Do not answer the bully. Take screenshots, block the account and report it on the app.
- Tell an adult you trust early, before it grows.
- Keep profiles private and accept only people you know in real life.
Harassment or threats
- Block and report the account, and keep screenshots as proof.
- Do not meet or call people you only know online.
- Parents: stay calm and listen first, so the child keeps talking to you.
Suspicious contact from a stranger
- Be careful with strangers who ask for secrets, photos or to move to a private chat.
- Never share your school, address or phone number online.
- Talk to your children about who they chat with in games and on social media.
Scam or fraud
- Free gifts, free game currency and "you won" messages are almost always scams.
- Never give card details or passwords to anyone online.
- Check with an adult before you pay or click on an offer.
Leaked photos or personal data
- Think before you post: anything online can be copied and kept.
- Use strict privacy settings and turn off location sharing.
- Ask friends before you post photos of them.
Harmful or inappropriate content
- Turn on safe mode and parental controls on devices, YouTube and games.
- Teach children to close the page and tell you instead of fearing a punishment.
- Agree together on which apps and sites are fine.
Gaming or screen addiction
- Agree on screen-free times, such as meals and the hour before sleep.
- Offer other activities: sport, friends, hobbies.
- Watch for sleep problems, falling grades or anger when the device is taken away.
Something else
- Talk early and often with your children about what they do online.
- Keep devices in shared rooms where possible.
- Report anything that worries you to us or to the electronic police.
Did this happen to you or your child?
Tell us. Every report helps other families.